ACCOUNT & COMMUNICATION (11) CORPORATE & BRAND INQUIRIES (7) GIFTS & GIFT CARDS (6) ORDERS (6) PAYMENT & PROMO CODES (6) PRODUCT (5) RETURNS & EXCHANGES (9) SHIPPING (20) TM REWARDS (33)

TM REWARDS

33 questions found

Can I receive points at a TravisMathew retail partner?

At this time, participants cannot receive points through TravisMathew retail partners.

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Can I receive TravisMathew Rewards points on purchases made prior to the program launch?

No. Existing customers will not receive credit for purchases made prior to May 11, 2020.

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How do the TravisMathew Rewards tier qualifications work?

Tier status is based on the net purchase amount and adjustments in the previous calendar year. Once an account advances to a new tier status, it remains at that status for the rest of the calendar year, and the next calendar year. Rewards points earned do not count towards tier status. To learn about the details of the tier qualifications, visit the TravisMathew Rewards Program page

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Can my TravisMathew Rewards account be terminated?

We can terminate any member from the TravisMathew Rewards program, for any reason including, but not limited to, a member’s failure to comply with TravisMathew Rewards Program Terms and Conditions.

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Can I share my TravisMathew Rewards account with others?

No. Participation is on an individual basis and points are non-transferable.

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Do I need to have a TravisMathew.ca account to participate in the Travismathew Rewards Program?

You will need a TravisMathew.ca account in order to earn and redeem points for qualifying purchases online, view your profile and earn points for other activities.

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Will there be new TravisMathew Rewards and point-earning activities available?

New rewards and point earning activities will be added to the TravisMathew Rewards Program periodically. Please check the loyalty site for program updates.

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Do my TravisMathew Rewards points expire?

TM Rewards do not expire in Canada.

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What is TravisMathew Rewards VIP Status?

From time to time, you deserve to be treated like a king. Make sure you sign up for TM Rewards for a chance to be true VIP royalty with TravisMathew and unlock exclusive benefits.

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Can I return a reward I received as part of my TravisMathew Rewards tier status?

Generally, you cannot return an annual gift. However, if there is a manufacturer’s defect with that merchandise, please contact the TravisMathew Rewards Program Customer Service line at 1-877-969-1952 or email us at customerservice@travismathew.com for assistance.

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