ACCOUNT & COMMUNICATION (11) CORPORATE & BRAND INQUIRIES (7) GIFTS & GIFT CARDS (6) ORDERS (6) PAYMENT & PROMO CODES (6) PRODUCT (5) RETURNS & EXCHANGES (9) SHIPPING (20) TM REWARDS (33)

GIFTS & GIFT CARDS

6 questions found

How do I check my gift card balance?

To check your gift card balance, please visit https://www.travismathew.ca/gift-card and enter your 19-digit gift card number and PIN to check your balance. You can also check your balance by calling (855) 423-2710.

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Why is my gift card not working?

If you are having trouble using your gift card please contact our Online Customer Service team at onlinesupport@travismathew.com or by calling 1-877-969-1952.

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Can I use my more than one TravisMathew gift card on my order?

Yes, you can redeem up to 10 gift cards per transaction on TravisMathew.ca.

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How do I purchase a gift card?

Digital gift cards of up to C$500 can only be purchased on our website at https://www.travismathew.ca/gift-card.

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How do I use my TravisMathew gift card?

Gift cards are redeemable for merchandise only on Travismathew.ca. Upon redemption, any unused balance will remain on the gift card for future purchases. Gift card balances can’t be redeemed or exchanged for cash, except where required by law.

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Why was my gift card order cancelled?

TravisMathew.ca reserves the right to refuse, cancel, or hold gift cards and orders for suspected fraud, for cards mistakenly issued in an incorrect denomination, or for other violations of gift card policies.

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